Long story short, the poor boob spent 10 bucks on a bunch of songs that are purposely set up not to be allowed to be played on an iPod.
Here's part of a conversation by the author with a record company "customer service" agent:
"Well" she responded, "You didn't actually purchase the files, you really purchased a license to listen to the music, and the license is very specific about how they can be played or listened to."
That's how these people think!
Read the story HERE